This document provides guidance on transferring your license from one domain to another. Please note that our license is valid for a single domain, but we do offer flexibility for staging sites and development servers.
If you wish to transfer your license to a different domain, please follow these steps:
Step 1: Deactivating the Pro Build
- Deactivate the pro build from the existing domain where the license is currently active.
- Ensure that the pro version is no longer active on the original domain.
Step 2: Providing the Purchase Code
- Once you have completed the deactivation process mentioned in Step 1, please provide us with your purchase code.
- You can find your purchase code in the confirmation email or on your account dashboard.
Step 3: License Validation and Renewal
- Our team will validate the deactivation process from Step 1.
- Once confirmed, we will renew your license purchase code for the new domain.
- You will receive an updated license code that can be used on the new domain.
Please note:
- If you wish to use the license on a staging site within the same domain, you can register the license twice: once for the development server and once for the production server. Both licenses can be used simultaneously.
- The above license transfer process is specifically for transferring the license to a different domain.
Should you have any questions or require further assistance during the license transfer process, please don’t hesitate to contact our support team. We’re here to help!
